341 from 341 results
Press
Digital Experience
Dortmund
14.05.2020
Materna launches an information portal on the search for a final repository

The BASE sub-site brings together all the government’s information on the search for a final repository in Germany

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Blog
Enterprise Service Management
05.05.2020
Customer Service Management – that extra touch of customer service

Customer service management is key to enabling companies to provide their customers with a thoroughly satisfying shopping experience. It is precisely…

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Press
Verwaltung Digital
Public Sector
Finanzverwaltung und Zoll
Dortmund
08.04.2020
The North Rhine-Westphalia Tax Authority is the first public authority to achieve ISO 20000 certification

Materna is supporting the tax authorities in North Rhine-Westphalia with their ISO 20000 certification

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Press
Corporate
Dortmund
16.03.2020
Portfolio now even more closely aligned with market requirements

Digitalisation is permeating all business lines

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Press
Life @ Materna
Corporate
Dortmund
03.03.2020
Company founder Dr Winfried Materna honoured for his life’s work

10th Lünendonk B2B Service Awards

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Press
Dortmund
02.03.2020
Martin Wibbe is to become the new Chief Executive of IT services provider Materna

Materna Group under new management

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Press
Life @ Materna
Dortmund
25.02.2020
Fabulous exam results for IT apprentices at Materna

Training remains a key pillar in the development of young talent

 

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Press
Life @ Materna
Corporate
Dortmund
21.02.2020
Dortmund-based IT firm Materna ranks among the top 10 German IT and telecoms employers

Materna takes 8th place in the ITK ranking

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Events & Dates

Wien
Event
Data & AI

IT is changing. And so is the organization behind it. On October 20, 2026, from 9 a.m. to 2 p.m. in Vienna, the “IT im Wandel” event will focus entirely on the IT organization of the future: from agent-based AI and data intelligence to digital sovereignty. Hear from David Koller of agineo about how an AI Control Tower can be used to monitor AI deployment and evaluate efficiency. Nina Moeller of Materna TMT will explain what companies should keep in mind when AI agents become new digital employees. Practical. Concrete. With opportunities for discussion. Register now.

Online
Event
Verwaltung Digital
Public Sector

How can specialized systems, platforms, and processes be designed to meet the requirements of the public sector while also being operated securely, efficiently, and independently? How do innovative technologies such as Agentic AI help make administrative processes smarter, more efficient, and more automated without relinquishing control over data, decisions, and infrastructure? In our webcast from 12:00 p.m. to 1:00 p.m., Materna and STACKIT will demonstrate how modern administrative procedures can be securely migrated to the cloud. There are two main approaches: Individual specialized procedures can be redeveloped as cloud-native solutions, or existing solutions can be migrated to a sovereign cloud environment. Alternatively, established standard platforms such as ServiceNow can be operated on a sovereign infrastructure and, with Materna’s process and administrative expertise, tailored precisely to the requirements of German public administration. Using concrete examples, we’ll demonstrate how government agencies can benefit from a cloud that is developed and operated in Germany.

Dortmund
Event

On 3 November 2026, we will update you on the latest developments relating to the Federal Government’s FMS and encourage mutual exchange. The keen interest you show in every issue demonstrates that the FMS is, and will remain, a key element of digital administrative processes.

Dortmund
Event

At XCS Day, experts from the business and public sectors will once again come together to discuss current challenges and strategies relating to cyber security and regulation. Find out how organisations are strengthening their resilience to cyber threats, gain exclusive insights into the latest trends and practical case studies. You can also take the opportunity to exchange views with our experts in person. 

Frankfurt am Main
Event

Meet Materna at the BMC Helix Roadshow 2026 on 18 November in Frankfurt and discover how modern service management, Agentic AI and compliance requirements work together successfully. Look forward to exclusive insights into the BMC Helix roadmap, the latest innovations in Agentic AI, and best practices for transparent and future-proof IT. Learn how you can better manage services and assets, streamline processes and support regulatory requirements with the BMC Helix German Regulated Cloud. Take the opportunity to engage in face-to-face discussions with experts from Materna and BMC and discuss your current challenges and potential solutions for your organisation.

Marriott Hotel Köln
Event
Versicherungen

Rethinking the customer experience


How do customers purchase insurance today, and what role do personal advice, digital channels, and embedded insurance play? At the Insurance Board Breakfast, industry executives will discuss the future of the customer experience. Materna will demonstrate how Agentic AI and modern AI platforms create new opportunities to design customer experiences that are efficient, compliant, and future-proof. Join us and exchange ideas with decision-makers from the insurance industry about the next steps toward a modern insurance experience.

Berlin
23.11.2026 - 24.11.2026
Event
Verwaltung Digital
Public Sector

Join us at the Digital Justice Summit and attend our presentation, “From Cash Book to Digital Assistant: How the Hessian Judicial System Is Rethinking Financial Audits,” which we are delivering jointly with the Hessian Judicial System on the second day of the event at 10:45 a.m. in the Best Practice Dialogue II.A1.

Stream | AI

Blog
Data & AI
Enterprise Service Management
06.10.2026
AI needs orchestration: Why Enterprise Service Management is becoming the foundation of intelligent enterprises

Many companies are currently investing in artificial intelligence to automate processes and boost productivity. However, the success of AI does not…

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Blog
Think ahead
Data & AI
02.10.2026
AI Trends 2026: How businesses can make productive use of generative AI, AI agents and governance

Artificial intelligence has become part of everyday working life in many organisations. By 2026, however, it will be clearer than ever that…

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Blog
Data & AI
Verkehr und Mobilität
15.09.2026
From public festivals to information services: How to ensure that local mobility data is reliably integrated into portals, enquiry systems and routing services

Whether it’s a town festival, a roadworks site, a road closure or new parking regulations: local authorities generate mobility data on a daily basis…

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Blog
Data & AI
18.08.2026
From Key Figures to Decisions: The Next Stage in the Evolution of Information Sharing within Organisations

Companies today measure almost everything. Capacity utilisation, project metrics, turnover, margins and forecasts are available at any time in…

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Press
Corporate
Data & AI
Public Sector
Dortmund
17.06.2026
SPARK, the AI for public authorities: Materna group helps public authorities speed up approval processes

With the launch of SPARK Workflow, public authorities now have access to a centralised AI-powered tool to process planning and approval procedures more quickly. As a member of the consortium responsible for the project, the Materna Group is…

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Blog
Data & AI
10.06.2026
SmartLivingNEXT – How a data space brings together housing, care and energy

SmartLivingNEXT brings together homes, neighbourhoods and services. This benefits residents, care providers, energy suppliers and landlords.…

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Blog
Data & AI
Versicherungen
16.04.2026
Maternas Fraud Shield: Secure claims reporting across all channels

Imagine this: a policyholder reports a claim quickly and easily via their trusted app. Seconds later, the claim has been recorded, the fraud check…

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Blog
Data & AI
07.04.2026
97% reduction in workload: How AI is revolutionising line safety for transmission system operators

A real-world example illustrates what is possible when the underlying data is sound – and why human input remains indispensable nonetheless.

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Short News
Corporate
Data & AI
Cloud Transformation
26.03.2026
Lünendonk Study 2026: Materna strengthens digital autonomy through AI, cloud and IT strategies

The new Lünendonk study on digital sovereignty shows that companies are under increasing pressure to reduce their IT dependencies and strengthen their…

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Blog
Data & AI
26.03.2026
Best-in-class AI services in Germany: Robust and scalable AI solutions

Artificial intelligence is a strategic priority in many organisations – yet the path from initial use cases to scalable, productive AI services…

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Blog
Data & AI
05.03.2026
AI services for German SMEs

German SMEs are under pressure to innovate: a shortage of skilled workers, rising costs, volatile markets and increasing regulatory requirements are…

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Blog
Data & AI
03.02.2026
Why 95 per cent of AI projects fail – and what small and medium-sized enterprises need to learn from this

German SMEs do not have a problem with innovation. They have a structural problem when it comes to managing knowledge. The figures are sobering:…

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Blog
Data & AI
08.01.2026
AI at the Edge: The future of AI begins on-site

Artificial intelligence has made enormous strides in recent years. However, whilst many companies and public authorities have so far relied primarily…

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Short News
Digital Experience
Data & AI
Public Sector
11.12.2025
Chatbot technology

In the public sector, chatbots facilitate communication between members of the public and the authorities. The Cybercrime Co-ordination and Contact…

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Blog
Data & AI
Enterprise Service Management
11.12.2025
AI Service Desk: The next step in support

With the ongoing digitalisation and customers’ high expectations of the services they use, fast, transparent and reliable IT services are a…

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02
September 2026

Materna and deepset are strengthening cutting-edge AI made in Germany

Materna and deepset are combining their expertise to advance the confident use of artificial intelligence in the public sector and in regulated industries. Their joint offering combines Materna’s experience in digitizing complex administrative and IT landscapes with the technology of deepset, an innovative AI company based in Berlin that was founded in 2018.

08
July 2026

agineo is gearing up for the next phase of the ServiceNow market

The market for enterprise platforms such as ServiceNow solutions is changing. Today, companies expect more than just the successful roll-out of a platform. They are looking for partners who can operate platforms securely, continuously develop them further and unlock new potential through artificial intelligence. Materna’s subsidiary agineo is responding to this development with a new strategic focus.

17
June 2026

SPARK, the AI for public authorities: Materna group helps public authorities speed up approval processes

With the launch of SPARK Workflow, public authorities now have access to a centralised AI-powered tool to process planning and approval procedures more quickly. As a member of the consortium responsible for the project, the Materna Group is supporting public authorities in integrating SPARK Workflow into their specialist procedures and existing IT environments. The SPARK project stands for ‘Faster Planning and Implementation through AI’ and tackles one of the biggest bottlenecks in public administration: the time-consuming review of extensive application documents.

11
June 2026

Lünendonk List 2026: Materna climbs to eighth place

A major success for the Dortmund-based IT service provider Materna. Lünendonk’s analysts have now ranked the long-established company among the top 10 leading IT consulting and systems integration firms in Germany.

02
June 2026

Materna opens a site in Brussels

The Materna Group has established its own subsidiary, Materna Belgium B.V., in the Belgian capital. With this move, Materna is responding to the EU’s growing operational responsibility in running complex digital systems.

Stream | Cyber Security

Blog
Cyber Security
13.10.2026
Cyber resilience: How organisations can become more resilient in the age of NIS2 and cyberattacks

Cyber-attacks, geopolitical tensions, hybrid threats and new regulatory requirements are fundamentally changing the operating environment for…

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Blog
Cyber Security
11.08.2026
Detecting and intercepting drones: the solutions are already available

How well are critical infrastructures protected against drone attacks? The security incident at Leipzig/Halle Airport has sent shockwaves through…

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Blog
Cyber Security
11.08.2026
Cyber Security 2026: These trends are shaping both the business sector and public administration

In 2026, cyber security will be more of a focus than ever for businesses, government agencies and public institutions. According to the Lünendonk…

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Short News
Corporate
Cyber Security
31.07.2026
From Rising Star to Leader: Materna has been recognised as a Leader in Strategic Security Services in the ISG Provider Lens™ Cyber Security – Services and Solutions 2026

ISG has recognised Materna as a leading provider of cyber security consultancy in Germany.

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Blog
Cyber Security
28.07.2026
Security by Design: Why secure software isn’t just created just before going live

In many software projects, security is still viewed as a final testing step. Once the application is almost complete, security scans, penetration…

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Blog
Cyber Security
21.07.2026
Information security: Clear lines of responsibility strengthen cyber resilience

Information security rarely fails due to a lack of awareness alone – it is often unclear lines of responsibility, a lack of coordination and…

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Blog
Cyber Security
13.05.2026
KRITIS Framework Act: These new requirements now apply to KRITIS operators

The protection of critical infrastructure has been a key issue for many businesses and public authorities for years. With the new KRITIS framework law…

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Blog
Cyber Security
24.03.2026
Cyber resilience in small and medium-sized enterprises: Why cyber security today determines the future

Cyber resilience in small and medium-sized enterprises is no longer merely an optional IT issue, but a strategic necessity. Whilst large corporations…

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Blog
Cyber Security
30.10.2025
A systematic approach to information security: Why an ISMS is essential

In an age of growing cyber threats and complex digital interdependencies, information security has long since become a strategic factor for success.…

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Blog
Data & AI
Cyber Security
28.10.2025
Prompt Injection – How AI can be misled by hidden commands

Imagine this: you ask a chatbot to summarise a web page. At first glance, the text seems completely harmless, but hidden somewhere in the small print…

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Blog
Cyber Security
19.08.2025
Human Firewall: The Human Factor as the Key to Resilience

In an increasingly volatile and digitalised world, resilience is no longer an option but a necessity – particularly in the public sector. Establishing…

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Blog
Cyber Security
29.07.2025
Keeping security incidents under control through monitoring and integration with OpenText

In the third part of our blog series, we turn our attention to the topic of ‘risk’: How can security incidents be identified at an early stage,…

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Blog
Regulatory
Verwaltung Digital
Cyber Security
Public Sector
15.07.2025
Regulation as a strategic lever for resilience

Organisations – whether in the private or public sector – are now under increasing pressure to implement regulatory requirements such as ISO 22301,…

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Short News
Cyber Security
Dortmund
08.07.2025
When an emergency strikes: returning to normal operations through resilience

Whether it’s a flood, a cyber-attack or war – businesses and public authorities must continue to function even in an emergency. Experts discussed how they can achieve this resilience at the first Resilience Day, organised by the two IT service…

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Blog
Data & AI
Cyber Security
08.07.2025
Using language models securely: How to protect AI from manipulation

Large language models such as ChatGPT and Gemini are impressive – but they are not invulnerable. Manipulation through misinformation or hidden…

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Outlook: Our vision for the future

Short News
Data & AI
28.08.2026
Corporate Twins: Why leadership needs a flight simulator

In management, wrong decisions can cause considerable damage: to staff, customers, supply chains, the company itself or the environment. However, the consequences are often not immediately apparent. They may be masked by a decline in quarterly…

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Short News
Resilience
Data & AI
28.08.2026
Physical AI Cities: When cities begin to act

A look at Physical AI Cities highlights the potential inherent in an infrastructure that adapts dynamically to new situations – and why it cannot be justified without governance, resilience and democratic control.

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Short News
Resilience
Data & AI
Transport und Logistik
Public Sector
Healthcare
Finanzverwaltung und Zoll
Energy & Utilities
28.08.2026
AI agents: If you automate chaos, you get chaos in real time

On the potential that Agentic AI offers for more productive organisations – and how quickly a lack of governance, unclear processes and overly broad permissions can become a risk.

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Short News
Europe
Sustainability
Data & AI
28.08.2026
Green AI is not a romantic notion

Anyone wishing to operate AI in a sustainable, autonomous and responsible manner must take a holistic view of computing power, energy, governance, cybersecurity and resilience.

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Short News
Think ahead
Cyber Security
26.08.2026
Quantum computers: The end of encryption as we know it

Why post-quantum readiness extends far beyond cryptography and is becoming a key prerequisite for digital sovereignty – for public administration, critical infrastructure, industry and all organisations with data that requires long-term protection.

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