Materna Blog

Understanding IT. Shaping the future.

In our blog, experts from Materna provide insights into the latest IT trends, projects and technologies. The content is clear, practical and focuses on the benefits for businesses, public administration and society.

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Blog
Life @ Materna
16.12.2025
That was our year – the Materna 2025 Year in Review

2025 was a year in which we made significant progress, set new trends and significantly strengthened our market position. Together with our customers,…

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Blog
Data & AI
Enterprise Service Management
11.12.2025
AI Service Desk: The next step in support

With the ongoing digitalisation and customers’ high expectations of the services they use, fast, transparent and reliable IT services are a…

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Blog
Data & AI
09.12.2025
A Reality Check on Conversational AI 2025 – Part 2

At the start of 2025, we predicted eight key trends for conversational AI. Now we’re taking stock: what has come to pass, what has taken us by…

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Blog
Data & AI
09.12.2025
A Reality Check on Conversational AI 2025 – Part 1

At the start of 2025, we looked ahead and identified eight developments that would shape the year in the field of conversational AI and AI-powered…

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Blog
Data & AI
Enterprise Service Management
02.12.2025
AI-Driven ESM: The next stage in the evolution of Enterprise Service Management

The publication of the latest Forrester Wave™: Enterprise Service Management Platforms, Q4 2025 makes it abundantly clear that Enterprise Service…

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Blog
Verwaltung Digital
Sustainability
Public Sector
25.11.2025
Sustainability through IT: How digital services strengthen the state, society and the environment

In the sustainability sector, there is often talk of the ‘twin transformation’ – digitalisation and sustainability as a shared challenge. But how…

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Blog
Think ahead
18.11.2025
Thinking about, supporting and steering transformation holistically

At first glance, many projects appear to be purely about tools or processes. In reality, however, they represent far-reaching transformations. Anyone…

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Blog
Europe
Regulatory
Data & AI
11.11.2025
The EU Data Act – Opportunities, Sanctions and Practical Strategies

In the first part of our series, we examined the challenges and new realities presented by the EU Data Act. Now we turn our attention to the…

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Blog
Verwaltung Digital
Data & AI
Public Sector
04.11.2025
Intelligent automation: How AI is making public authorities fit for the future

How can public authorities work more quickly, in a more user-centred way and in full compliance with the law, despite a shortage of skilled staff,…

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