Materna Blog

Understanding IT. Shaping the future.

In our blog, experts from Materna provide insights into the latest IT trends, projects and technologies. The content is clear, practical and focuses on the benefits for businesses, public administration and society.

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Blog
Think ahead
27.07.2021
How IoT-based services are shaping manufacturing

Part 2 of our series on the Internet of Things (IoT) focused specifically on planning and use cases for IoT, with reference to the entire process –…

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Blog
Think ahead
20.07.2021
Making targeted use of the Internet of Things in manufacturing

Having refreshed our knowledge of the basics in Part 1 of our series on the Internet of Things (IoT), Part 2 focuses on the comprehensive…

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Blog
Digital Experience
22.06.2021
Optimised customer service – why it is so important for businesses

Let’s take you on a little journey back in time: the year is 2001. It’s 21 October, a Sunday, and the telly isn’t working. The eagerly awaited episode…

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Blog
Verwaltung Digital
Public Sector
17.06.2021
This is how public services work: Serviceportal.NRW as a one-stop shop for all administrative matters

In North Rhine-Westphalia, a major step has been taken towards smart public services, whilst at the same time marking an important milestone in the…

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Blog
Enterprise Service Management
04.05.2021
What exactly is Enterprise Service Management?

Put simply, Enterprise Service Management (ESM) is nothing more than a replica of a successful model from the world of IT: IT Service Management. Find…

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Blog
Digital Experience
13.10.2020
Chatbots: Easier maintenance and better development thanks to the content management system

Setting up a chatbot requires specialist IT skills that editorial teams often do not possess. The chatbot editorial system developed by Materna…

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Blog
Think ahead
Transport und Logistik
15.09.2020
IoT scenarios in logistics

The Internet of Things (IoT) offers enormous potential for many sectors. The IoT automates logistics processes in a variety of ways. You can find out…

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Blog
Enterprise Service Management
05.05.2020
Customer Service Management – that extra touch of customer service

Customer service management is key to enabling companies to provide their customers with a thoroughly satisfying shopping experience. It is precisely…

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