We support you with your digitalisation projects

Strategic Planning and Design: Our kick-off workshops lay the foundations for successful AI projects. Together, we identify relevant use cases, analyse existing pain points and develop bespoke solutions. A key aspect is defining a chatbot persona, which ensures that the virtual assistant authentically reflects your company’s values and tone. We also ensure that corporate language is used consistently and in a way that is tailored to the target audience in all interactions. This strategic planning ensures that your AI solutions are both functional and brand-compliant. 

Taking existing AI systems to the next level: Do you already have a conversational AI solution in use that isn’t yet realising its full potential? In our optimisation workshops, we work with you to analyse your existing system. We examine user interactions, success rates and potential obstacles in the dialogues, and use this to identify targeted improvements. Our goal: a more efficient, user-friendly and targeted AI interaction. In doing so, we consider both the technical implementation and strategic development – for the sustainable optimisation of your AI system. 

Consistency and quality through professional editing: Effective conversational AI relies on clear and precise language. Our language and editorial workshops will help you establish a chatbot editorial team within your organisation that ensures consistent, high-quality content. Our team of linguists and AI experts will teach you best practices for creating, maintaining and optimising bot content. We’ll show you how to maintain a consistent tone, formulate clear and understandable responses, and steer the flow of the dialogue effectively. This ensures that your virtual assistant not only performs well technically, but also comes across as linguistically professional. 

Training for your team: In the age of generative AI, it is essential that your staff are familiar with the latest technologies. Our ‘Introduction to Generative AI’ workshop provides a basic understanding of how generative AI works and its potential applications, enabling your team to identify and implement innovative solutions. In addition, we offer specialised training in prompt engineering. As the quality of AI outputs depends largely on the design of the prompts, we teach techniques for creating precise and effective prompts. This enables you to make the most of AI models’ capabilities and achieve tailored results. 

Our workshops are modular in structure and can be flexibly combined to meet your specific requirements. Whether you are at the start of an AI project or looking to optimise an existing system, we will support you with bespoke solutions, from initial strategic planning right through to practical implementation.