New dimensions for your business with the ServiceNow platform

Rely on AI, data and workflows in all areas of your organisation and transform your business processes with Materna, agineo and ServiceNow.

The right partner for the implementation of ServiceNow projects

The implementation of business management processes requires in-depth integration expertise. The Materna subsidiary agineo is a leader in the implementation of ServiceNow projects. agineo specialises in the agile implementation of business processes based on ServiceNow technologies. We are a ServiceNow Elite Partner in the areas of Reseller, Consulting and Implementation as well as Service Provider. We build the bridge between ServiceNow and your individual requirements and scale the solution to fit other organisational areas. We are certified for all ServiceNow specialisations: IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Human Resources Management (ESM), Customer Service Management (CSM), Platform, Strategic Portfolio Management (SPM), IT Asset Management (ITAM), Governance, Risk & Compliance (GRC) and AI/KI.

Overview

Agile business processes from the cloud

Companies around the world use ServiceNow to manage and optimise their diverse IT, human resources, security and customer service processes from the cloud. With ServiceNow, you can handle all IT and non-IT processes in a standardised way via one platform. The ServiceNow application portfolio is broadly diversified and applications can be activated individually and, if required, AI-based. Cloud-based software offers many advantages: you no longer have to worry about hosting, performance and monitoring as well as backup and data recovery.

Advantages

Your advantages with ServiceNow

Company-wide transparent business processes
Fast implementation of service requests
Centralisation of information from the various input channels (single-system-of-record system)
Customised, role-dependent dashboards for reporting on the time and quality of service provision
User-friendly and intuitive user guidance for end users
Out of the box solution and customising on request

Services

Our services for ServiceNow

We realise projects for customers from various industries with consultants specialising in ServiceNow.

Process consulting for mapping business processes to the ServiceNow platform
Architecture consulting and design
Project management
Complete implementation of projects
Training courses
Operational support

Further information on the individual ServiceNow modules

More about ServiceNow

ServiceNow Consulting Services Leader

ServiceNow Implementation and Integration Services Leader

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We manage your service management

We offer you a manufacturer-independent managed service, regardless of whether the ITSM solution is operated as an on-premise solution in your data centre, in the cloud or as a SaaS solution completely from the cloud - for the BMC Helix, ServiceNow and OpenText Service Management platforms.

More about Managed ITSM

ServiceNow at Enercon

Materna subsidiaries agineo and Materna TMT have successfully implemented ServiceNow and organised change management at Enercon, one of the world's largest manufacturers of wind power plants.

To the project