Business Consulting IT

As an independent IT consulting company, we are at your side for your IT and digitalisation projects.

IT consultancy from an independent IT consultancy firm

Our experts will advise you on how to maximise the value that IT brings to your organisation and make it run more efficiently. The focus is on holistic IT service management, with an emphasis on service orientation, process optimisation and automation.

Smart IT Consulting: Delivering services efficiently and in a targeted manner

IT is no longer merely a means to an end. Stable IT infrastructures and applications are no longer enough. The focus is now on value-adding IT services that make the entire organisation significantly more efficient. This is made possible by a holistic approach to IT management that is in direct dialogue with the business.

IT as an ‘enabler’

  • It enables the creation of entirely new business processes.
  • It can support tried-and-tested ones.
  • It can digitise or completely replace less efficient processes.

Materna supports you with

  • Assessments (maturity assessments)
  • Gap analyses
  • Process implementation and optimisation (with or without the accompanying introduction of tools)
  • Selection of supporting tools
  • Coaching and training
  • Awareness and communication
  • Roll-out
  • IT security

Our IT consulting services

  • With our scalable consultancy methodology, we respond flexibly to your requirements: whether you are a large IT service provider or the IT department of a medium-sized business.
  • Our services range from strategic consultancy for CIOs and IT managers, through traditional IT service management processes, to the optimisation of workflows at team or departmental level.
  • Our services are complemented by training and certification in the ITIL framework, delivered by accredited trainers.
  • Our consultants have many years’ experience, in-depth specialist knowledge and certifications in common process models, current standards and established frameworks (ITIL, COBIT and ISO 20000), as well as the collection of best practices central to our consultancy methodology.

IT Consulting at a glance

The IT Check is Materna’s core consultancy module. The IT Check provides you with a comprehensive overview of your IT systems at management level. We enable you to identify specific areas requiring action or to pinpoint areas where there is significant potential for improvement.

We support and advise you on drawing up an IT strategy to optimise or establish an IT service management system. This is based on specific objectives. Using creative methods such as Design Thinking, we help you to formulate your objectives with precision. Key areas include IT services, processes and roles, organisation and IT security.

The right organisational structure, key performance indicators and control mechanisms ensure that you actually achieve your objectives. In IT projects, organisational changes and cultural shifts are often underestimated, even though they are critical success factors. We support you through organisational change and advise on awareness and communication.

Modern ITSM tools often exceed requirements. Adherence to standards such as ITIL and ISO 20000 is mandatory. To improve cost-effectiveness and minimise risks, IT follows the ‘as close to the standard as possible’ approach. We advise on designing processes to be as customised as necessary and ensure that ITSM tools are not ‘forced’ out of shape and remain ready for release.

Please feel free to contact us

Portrait von Ansprechpartner Dominik Beuer

Dominik Beuer
Head of Service Consulting