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Mobile solutions for the public sector

Applications for public administration. With comprehensive security measures where required.

Materna IT Service Provid...  |  Services  |  Software Engineering  |  Mobile app development

App development for the public sector

The smartphone provides direct access to the digital world. Members of the public expect mobile services to access public administration services. Specialist users within the public sector expect secure mobile solutions to make their work more efficient. Mobile applications – or apps – are therefore not only innovative; they are essential to digital transformation. Drawing on state-of-the-art, market-leading technologies, Materna offers a comprehensive range of services from a single source, covering everything from idea generation, consultancy and design through to implementation and ongoing support.  

A selection of our mobile projects

Federal Council App

Provides updates on the Federal Council and its plenary sessions, and explains its organisation and responsibilities

  • Provides updates on the Federal Council and its plenary sessions, and explains its organisation and responsibilities
  • Materna: Holistic development and project management
  • Client: German Bundesrat
  • More than 200,000 downloads

SafeVac 2.0 

  • Supports the roll-out of new vaccines by monitoring the health parameters of those who have been vaccinated
  • Materna: End-to-end development and project management
  • Client: Paul Ehrlich Institute
  • More than one million downloads
Paul-Ehrlich-Institut ©

WilKEA – Wildlife Coordinate Recording App 

  • Preventing the spread of African swine fever through the identification and reporting of infected wild animals
  • Materna: Holistic development and project management
  • Client: Lower Saxony State Office for Consumer Protection and Food Safety
  • Support for specialist staff
Adobe Stock ©

We support your app projects – whether end-to-end or on an ad hoc basis

We offer specialist and technical advice: 

  • Advice on individual phases or across all stages of development 
  • Advice on project direction
  • Advice on scope of functionality and feasibility
  • Comprehensive consultancy on the planning, implementation and operation of a system or various system components 

We provide support in identifying and defining requirements: 

  • Identification of sources of requirements and the requirements themselves
  • Analysing requirements and assessing their feasibility
  • Documentation, specification and management of requirements
  • Development of concepts (feasibility concepts, business or technical concepts)
  • Development of business concepts, detailed concepts and proofs of concept (PoC) 
  • We draw on a wide range of methodologies: these include requirements engineering and Design Thinking workshops, survey and observation techniques, creativity techniques and process-oriented methods  

To ensure a user-centred application, we provide support with User Experience (UX) and User Interface (UI) design: 

  • UX Research: We adopt the user’s perspective to identify the needs that applications and services must meet.
  • UX Testing: We test applications with real users, amongst other methods, to identify areas for improvement based on their experiences.
  • UI Design 
    • Development of the user interface and user experience
    • Incorporating accessibility
    • Creation of a design system and style guide
    • Creation of low-fidelity to high-fidelity designs
    • Creation of design prototypes
  • We utilise, amongst other things, UX-centred methods (user stories, use cases, epics, user journeys, personas, story mapping), wireframes, mock-ups, click dummies and usability tests 

We develop engaging apps – including the complex systems running in the background  

  • Native, web-based and cross-platform apps
  • System components such as back-end and (web) administration interfaces
  • Maintenance and further development of apps (including taking over projects from third-party developers)
  • Comprehensive documentation thanks to technical writing
  • Use of the Flutter framework for cross-platform apps; for time- and cost-efficient development thanks to a single codebase for all systems
  • Experienced in the use of geolocation features, camera, vibration mechanisms, speakers, microphones, local and push notifications, and much more
  • Integration of third-party systems with apps and backends, as well as Firebase Cloud Messaging and (critical) Apple Push Notifications
  • Implementation 
    • Accessible apps in accordance with BITV 2.0
    • Multilingual apps
    • GSB-based apps (Government Site Builder as a content management system)
    • Apps with location-based features
    • Apps with integration with Android Auto and Apple CarPlay
    • Apps utilising popular mapping services such as Google Maps, Apple Maps and OpenStreetMap
    • Highly available traditional or cloud-based backend systems for apps 

  • High test coverage at all stages of development
  • Tests are carried out automatically or by developers, designers, product owners, dedicated testers, or even stakeholders and potential users
  • We employ a wide range of testing methods, including defect prevention through inspection: (pull requests, code reviews, static code analysis), manual testing methods (black-box testing and white-box testing), automated testing methods (XCTest (unit testing), user interface testing) and usability testing 

  • Design and implementation of operations
  • Rollout: Management of the app’s presence in the app stores, publication on app platforms, preparation of the app for distribution via Mobile Device Management, compatibility of the components
  • Implementation and hosting
  • Support
  • To ensure smooth operation, we utilise, amongst other things, automatic publication via TestFlight or App Tester, automatic app signing, automatic app testing, automatic management of media data (store descriptions, images, etc.) and monitoring

  • Everything securely in one app: email, messaging, calls, calendar, documents and much more
  • Comprehensive security: Mobile working up to VS-NfD and NATO RESTRICTED levels enables various certifications, e.g. TISAX®, the German Security of Information Act and more
  • Saves on hardware costs and boosts staff satisfaction: Enables the use of personal devices for business communication (BYOD)
  • High user-friendliness: Ensures a quick start and minimal training and administration effort for employees and administrators
  • Reduced operational overhead and greater flexibility: Available across platforms and on any device for iOS and Android
  • Out-of-the-box GDPR-compliant: Protects the personal data of citizens, customers and employees and avoids the risk of heavy fines for GDPR breaches 

Find out more

The benefits of mobile apps – Online is good. Mobile is better.  

Reducing bureaucratic hurdles and improving user-friendliness. 

  • Processes for specialist users and services for members of the public can be made more secure and simpler, and thus more accessible and appealing.  

Reducing the burden on staff and other resources 

  • Fully and end-to-end digitised processes reduce the number of enquiries from members of the public.  
  • Processes in specialist departments can be mapped more effectively, are accessible on mobile devices and can be processed more quickly. 

Use of device functions for a wide range of services 

  • Services can make use of device functions, including, amongst others, comprehensive geolocation features, the camera, vibration motor, loudspeaker, microphone, local and push notifications, and much more.  

Further benefits 

  • Quick access to content, with some content also available offline  
  • Personalisation or customisation is easier to achieve  
  • (Brand) presence through your own app  
  • Better performance and a better user experience  
Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Drei Teammitglieder analysieren Daten auf einem Bildschirm mit digitalen Diagrammen und Codes, in einem modernen Büro mit fokussierter Arbeitsatmosphäre. Adobe Stock ©

Materna Mobile Solutions – the team for your apps 

App users see the front end or user interface; we see everything behind the scenes. We develop entire system landscapes and complex applications in heterogeneous environments comprising various components and interfaces. No matter how challenging the project may be – we can deliver it. To achieve this, experts from a wide range of disciplines work closely together at Materna. This is because the complexity of projects often requires the interplay of different areas of expertise. We create the framework for agile and self-organised working. In doing so, we prioritise a transparent way of working to foster an open culture of feedback, hand in hand with our clients from the very start. Only in this way can we jointly ensure the project’s success.   

As part of our projects, we provide the design, development, realisation and implementation of nationwide applications for clients in the public sector. Our service portfolio comprises native, cross-platform and web-based development. Where required, we can also guarantee comprehensive confidentiality of content (up to VS-NfD and NATO RESTRICTED) in collaboration with Materna Virtual Solutions.  

What sets us apart

Everything under one roof

  • Comprehensive service tailored to individual requirements
  • Concept development and consultancy, implementation and support based on market-leading technologies
  • We also offer ad hoc support for requirements analysis, conceptualisation, design, development, testing, operation, etc. 

Support through working methods and teams

  • Tailored to individual requirements: classic, agile or hybrid project approaches
  • Based on the principles of agile software development: a high-quality environment for the efficient development of applications 

Agile app development

  • Flexibility: New requirements can be incorporated and taken into account at any time.
  • Transparency: All project stakeholders can view the development status at any time.
  • Speed: Early start to development and a shorter time-to-market 

Please feel free to contact us

Potrait von Ansprechpartner Volkan Gümues

Volkan Gümüs
Abteilungsleiter Mobile Solutions

Materna Information & Communications SE

Digital matters.

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