user centric management

user centric management (ucm) is Materna's automation tool that allows IT organisations to fully automate standard administration processes based on role definitions and workflows. This allows you to offer your users IT services simply and cost-effectively.

Simplify IT administration of Microsoft environments

What is user centric management?

IT production resources such as applications, servers, storage, networks and clients are increasingly being virtualised. Cloud offerings and the consumerisation of IT are being used more and more for the use of services and devices. Instead of reducing complexity, IT landscapes are becoming more heterogeneous again and require the use of many different tools, consoles and experts.

This is where IT relies on powerful products such as Microsoft System Centre or administration tools for the Active Directory. They are indispensable in modern IT operations. Unfortunately, these products are complex, meaning that even the execution of standard processes requires expert knowledge and comprehensive access authorisations.

To avoid the risk of operating errors, Materna has developed user centric management for the IT administration of Microsoft environments.

Standardised management of IT resources

user centric management offers standardised management of different IT resources. The solution can be operated without any expert knowledge and has been consistently developed from the user's perspective. user centric management consists of a basic solution and several modules for connecting to different target systems. Materna also offers consulting services for process issues, installation, configuration and operation of the solution.

The following modules are available:

Device management
Printer management
Software management
User management
Share Management
Exchange Management

Your advantages at a glance

Faster service provision
Delegation of routine tasks
Restricted use of admin rights reduces the frequency of errors
Auditing and logging
Professional image of the IT organisation
Increased performance of systems such as Microsoft System Centre Configuration Manager (SCCM)

Please feel free to contact us

Overview

What is user centric management?

Scope of services

Standardised management of IT resources

Modules

The following modules are available:

Advantages

Your advantages at a glance

Please feel free to contact us

Dirk Struck Vice President XMS Consulting & Products

Dirk Struck
Vice President XMS Consulting & Products