Personalised video technology

Give your customers a new kind of digital experience in customer communication.

Personalised videos

Whether it’s building customer loyalty, reducing the workload on your service hotline, onboarding new staff or marketing new products, our personalised videos offer a whole new way of engaging with customers: appealing, relevant and tailored to the individual. We’re with you every step of the way, from the initial concept through to production and the delivery of the personalised videos to your customers.

Everything you need to know about personalised videos

Personalised videos are videos that tailor content, messages or data to individual user needs or target audiences – for example, through personalised text, images, logos or calls to action – in order to achieve greater relevance and engagement.

Personalised videos are used in many sectors, such as in marketing to engage customers, in customer service to build customer loyalty, in internal communications, and in e-learning to deliver content tailored to individual needs.

Personalised videos capture attention, improve customer loyalty, boost engagement rates and deliver better conversion results by addressing customers individually. They enable targeted and effective digital communication.

Now it’s getting personal with personalised videos

Happy customers, high conversion rates.

Seeing or hearing your own name in a film: it’s something quite special. It captures our attention, strengthens our connection and increases our willingness to take further action. It has been proven that personalised videos lead to a significantly higher likelihood of conversion. Click-through rates of over 40 per cent are not uncommon. And just as important: they get people talking. The videos are shared and spread by the recipients. Some messages have even ‘gone viral’ this way.

Find out more 

Please feel free to contact us

Portrait von Ansprechpartner Thomas Kuehnen

Thomas Kühnen
Senior Sales Manager | Materna TMT