Governance, risk and compliance with OpenText

Knowing what to do next - Governance, Risk and Compliance with OpenText.

Governance, risk and compliance

In the area of governance, risk and compliance (GRC), organisations are faced with the challenge of meeting complex and often new regulatory requirements. New regulations are constantly specifying new ways of working that organisations must respond to on the one hand - and on the other hand benefit from the security that this guarantees. In addition, there are threats from cyber attacks that require robust security measures and training for employees to ensure GRC. Companies also need to manage large amounts of data efficiently and ensure transparency in order to fulfil internal and external requirements. For example, effective risk management is essential to minimise potential risks and be prepared for unexpected events. Finally, the integration of GRC systems into existing IT infrastructures is complex, but requires seamless interaction with other company systems in order to maximise efficiency.

Overview

OpenText offers comprehensive information management solutions that ensure compliance with all corporate policies and processes. With the direct integration of Enterprise Content Management (ECM) and Business Process Management (BPM) on a centralised Enterprise Service Management platform, you have the ability to monitor and control key business processes to ensure compliance with corporate objectives.

The basis for emergency plans and the recording of risks is a structured service catalogue and process-based service management. Materna offers its own modules for business continuity management, specially developed for the OpenText service management suite. This allows you to interactively combine risk management and emergency management with other service management processes on a standardised platform. You can use the Business Continuity Management module as a stand-alone solution or as part of the OpenText Service Management Suite. Materna is the only OpenText partner to offer operation and hosting from its own German data centre. Alternatively, the solution is available as a managed service in your own data centre or from the cloud.

OpenText Service Management integrates risk management centrally into all business processes. It helps to identify, assess and minimise risks from all areas of the company. This also includes the management of provider risks and the performance of risk analyses for contracts and service providers. Integration into Enterprise Service Management processes enables seamless risk management.

For contract management, we at Materna offer a comprehensive solution based on OpenText that helps you to manage your contracts efficiently and ensure compliance. All contracts are stored in a central repository. This facilitates access and administration. Automated workflows ensure that no deadlines or important steps are overlooked. The workflows can be customised.

Integrated risk assessments help you to recognise and manage potential risks at an early stage, while compliance checks ensure adherence to legal requirements. Dashboards and reports provide insights into contract metrics and performance. Integration with ERP, CRM and other enterprise systems provides a holistic view of contract data. These functions boost efficiency, increase transparency, reduce risks and promote collaboration between different departments. Our experts will show you exactly how this can be achieved using use cases in corresponding workshops.

In total, OpenText offers comprehensive ESM solutions that ensure organisations meet DORA, KRITIS and NIS requirements. These solutions include tools to identify, monitor and manage IT and business assets to strengthen digital operational resilience and ensure the security of critical infrastructure. Our experts advise organisations individually on how to use the comprehensive platform through integrated risk assessments, incident management and compliance monitoring to ensure that all security-related incidents are quickly identified and managed. Automated processes and dashboards provide transparency and control, while seamless integration into existing IT and OT environments increases operational efficiency.

No more blind spots - governance, risk and compliance with OpenText

An Enterprise Service Management (ESM) system such as OpenText offers numerous advantages for adherence to governance, risk and compliance. Through the centralised management and automation of IT processes, an ESM system ensures standardised and transparent documentation of all processes. This facilitates compliance with regulatory requirements. An ESM enables the efficient monitoring and management of risks by identifying potential threats at an early stage and initiating appropriate risk mitigation measures.

An ESM system also supports compliance with security standards and data protection regulations through integrated security functions and regular audits. The seamless integration of GRC processes into IT services ensures that all compliance requirements are continuously monitored and fulfilled. OpenText allows a comprehensive overall picture to be obtained through comprehensive views and actions as well as transparency across different areas, bundled on one platform.

One of the biggest advantages for our customers is that we at Materna provide holistic advice on enterprise service management, regulation, cyber security, enterprise architecture management, processes and technologies based on a broad spectrum of expertise.

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Portrait von Verena Pawolski

Verena Pawolski
Senior Consultant