Data privacy at Materna

Data privacy policy statement

Personal data is only collected on this website to the extent that it is required for technical purposes. The following declaration provides you with an overview of which data is collected and for what reason.

Data privacy at Materna

Responsible party

The party responsible for collecting, processing and using your personal data is:

Materna Information & Communications SE
Voßkuhle 37
44141 Dortmund
Germany

(hereinafter „Materna“).

If you have any questions or comments on data protection you are welcome to contact our external data protection officer:

Private and confidential
Data Protection Officer
Materna Information & Communications SE
Voßkuhle 37
44141 Dortmund
Germany

Email: datenschutz@materna.group

Data processing on this website

a) Description and scope of data processing

Materna automatically collects and stores information that your browser transmits to us. This information is:

Browser type and browser version
Operating system used
Referrer URL (previously visited website)
Hostname of the computer which accesses our website (IP-Address)
Date and time of the server request
Pages and files opened

It is not possible for us to attribute this data to one or more specific persons.

b) The legal basis for processing this data

The legal basis for storing the data/logfiles is Article 6 (1) f) GDPR.

c) The purpose of data processing

Storing this data in logfiles ensures that the website functions correctly and also enables us to make improvements and to ensure the security of our systems. No further evaluation of this data (e.g. for marketing purposes) takes place in this context.

d) Retention period

The data stored by Materna are deleted as soon as they are not required any more for the purpose they were collected for. This is the case after seven days at the latest. It is possible that data is stored for a longer period than this, however, in such cases the IP addresses of the users are deleted or anonymized so that it is not possible to attribute this data to a particular person, computer or requesting client.

e) Possibility to object, withdraw consent and have data erased

Recording the data as mentioned above (in this section 2) is essential for the operation of the website. It is therefore not possible for the user to object to this.

Cookies

a) Description and scope of data processing

So-called cookies are used at several places in this website. Cookies are used to make our website and service more user-friendly, effective and secure. Cookies are small text files which are filed on your computer and stored by your browser. Most cookies used by us are “session cookies” which are automatically deleted at the end of your visit. Cookies do not damage your computer and they do not contain viruses. You can deactivate cookies by changing your browser settings.

b) Legal basis for data processing

The legal basis for processing personal data when using cookies is Article 6 (1) f ) GDPR. The legal basis for processing personal data using cookies for analysis purposes is, when consent has been given by the user, Art. 6 (1) a) GDPR.

c) Purpose of data processing

Cookies which are required for technical purposes serve to simplify the use of the webpages. The user data which is collected using cookies which are needed for technical purposes are not used to create user profiles. The use of analysis cookies is to improve the quality of the webpages and their contents. Analysis cookies enable us to find out how the webpage is used and can help us to continuously improve our offerings.

d) Retention period, possibility to object, withdraw consent and have data erased

Cookies are stored on the user’s computer and transmitted by that computer. That is why users also have complete control over how cookies are used. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies which are already stored can be deleted or restricted at any time. This can be carried out automatically. If cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.

Contact form and email

a) Description and scope of data processing

We provide you with a contact form on our website for easy contacting. The data entered in the input mask is transmitted to Materna and stored (first and last name, company/organization, e-mail address, telephone number if applicable). In addition, the user's IP address, as well as the date and time of transmission, are stored at the time of submission.

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

The data will not be passed on to third parties. The data will be used exclusively for processing the request.

b) Legal basis for data processing

The legal basis is Art. 6 para. 1 p. 1 f) DSGVO. Insofar as we request information via our contact form that is not required for contacting us, we have always marked this as optional. This information serves us to specify your request and to improve the processing of your request. A communication of this information is expressly on a voluntary basis and with your consent, Art. 6 para.1 p. 1 lit. a DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para.1 b) DSGVO.

c) Purpose of data processing

The personal data is only processed for the purpose of establishing contact. When contact is made by email, there is, as is required, also a legitimate interest in processing the data. Other personal data which is processed serve to hinder any misuse of the contact form and to ensure the security of our technical information systems.

d) Retention period

The data are deleted as soon as they are not required any more for the purpose for which they were collected. This is the case for personal data from the input mask of the contact form and for personal data which is transferred by email when the conversation with the user in each respective case is finished. A conversation is ended when it is clear from the circumstances that the topic in question has been dealt with.

e) Possibility to object, withdraw consent and have data erased

The user has the right at any time to retract his or her consent to processing his or her personal data. The user can contact the controller/the responsible party using the contact details provided on the website. If a user contacts Materna via email, he or she can retract his or her consent to storing his or her personal data at any time. In such cases, the conversation cannot then be continued.

a) Description and scope of data processing

You have the possibility to subscribe to our newsletter on the website. When registering for the newsletter, the data requested from the input mask will be transmitted to Materna (first and last name, company/organization , e-mail address).

In addition, the following data is collected during registration:

IP address of the computer of the person registering
Date and time of registration

As part of the registration process, consent is obtained through a so-called double opt-in procedure. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending us a corresponding message. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list immediately.

Your personal data will be protected against theft and misuse according to the most modern technical procedures. In the event that personal data is provided, it will be transmitted in encrypted form (SSL). Under no circumstances will we pass on your data to third parties.

If you have purchased products from Materna and have provided your e-mail address, this may also be used to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.

b) Legal basis for data processing

The legal basis for processing the user’s data after he or she has registered for the newsletter is the existence of the user’s consent according to Article 6 (1) a GDPR. The legal basis for sending the newsletter subsequent to a purchase being made is pursuant to § 7 (3) UWG.

c) Purpose of data processing

The user’s email address is collected for the purpose of sending the newsletter to him or her. The collection of other personal data in the context of the registration procedure serves to hinder any misuse of the services or of the email address that is used.

d) Retention period

We erase your personal data if the retention of that personal data is no longer necessary for the purposes for which they were collected. The user’s email address is only stored as long as the subscription is active.

e) Possibility to withdraw consent and erase data

The user can cancel the subscription to the newsletter at any time. There is a link for this purpose in every newsletter.

f) Newsletter tracking

We would like to point out that we evaluate your user behavior when sending the newsletter in order to determine whether and when the newsletter was opened. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels that are loaded when the newsletter is opened. Technical information such as browser type, time of opening and IP address is transmitted. For analysis purposes, we link the aforementioned data and the web beacons with your e-mail address. Links received in the newsletter also contain this ID and allow us to analyze your click behavior.

The data is processed pseudonymously, i.e. the IDs are not directly linked to your other personal data, a direct personal reference is excluded. The legal basis for this data processing is your consent, Art. 6 para. 1 lit. a DSGVO.

You can revoke your consent to tracking at any time with effect for the future. In this case, the revocation includes the entire newsletter, as a separate revocation of the tracking is unfortunately not technically possible. To do so, simply click the unsubscribe link provided in each e-mail.
Moreover, such tracking is not possible if you have deactivated the display of images by default in your e-mail program. In this case, the newsletter will not be fully displayed to you and you may not be able to use all of its features. If you display the images manually, the tracking mentioned above will take place.

The information from the tracking is stored as long as you are subscribed to the newsletter. After unsubscribing, the data is anonymized and used for purely statistical purposes.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

Transferring personal data / recipients

Your data will only be transferred to associated companies and service partners in so far as they are active on our behalf and are supporting Materna by providing their services. The processing of your personal data by contracted services providers takes place in the context of handling orders from you pursuant to Article 28 GDPR. The above-mentioned services providers are only given access to such personal information which is necessary for them to carry out the task in question. Such service providers are forbidden to transfer your personal information or to use it for any other purpose, especially not for their own commercial purposes.

In so far as external service providers come into contact with your personal data, we have ensured that the statutory data protection regulations are fulfilled by means of legal, technical and organisational measures and regular checks. Specifically, this concerns the following recipients:

Empaction, https://empaction.com/de/, provider of the newsletter distribution solution
Salesforce, provider of the CRM-solution Salesforce
kajado, hosting partner for WordPress-based websites
BESL, hosting partner for the website www.oev-symposium.de

Your personal data is not provided for commercial purposes to any other company.

Google Ads

Our website uses the Google Ads service. Google Ads is an online advertising program from Google. Google Ads is used to present users with advertisements based on their queries to the Google search engine. In doing so, Google collects anonymous evaluations via cookies in order to be able to present advertising that is as targeted as possible.

The legal basis for the use of Google Ads is Art. 6 para. 1 f DSGVO. You can disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. In addition, you can deactivate interest-based ads on Google as well as interest-based Google Ads on the web (within the Google display network) in your browser by activating the "Off" button at http://www.google.de/settings/ads or by deactivating them at http://www.aboutads.info/choices/. You can find more information about Google Ads and Google's privacy policy at: http://www.google.com/privacy/ads/.

eTracker

The provider of this website uses services of etracker GmbH from Hamburg, Germany (www.etracker.com) to analyze usage data. We do not use cookies for web analysis by default. Insofar as we use analysis and optimization cookies, we obtain your explicit consent separately in advance. If this is the case and you consent, cookies are used to enable statistical coverage analysis of this website, measurement of the success of our online marketing measures, and test procedures, for example, to test and optimize different versions of our online offering or its components. Cookies are small text files that are stored by the Internet browser on the user's terminal device. etracker cookies do not contain any information that enables identification of a user.

The data generated by etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is therefore subject to strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and awarded the ePrivacyseal data protection seal of approval.

Data processing is carried out on the basis of the legal provisions of Art. 6 Para. 1 lit. f (legitimate interest) of the German Data Protection Regulation (DSGVO). Our concern in terms of the DSGVO (legitimate interest) is the optimization of our online offer and our web presence. Since the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. No other use, combination with other data or transfer to third parties will take place.

You can object to the aforementioned data processing at any time. The objection has no adverse consequences.

Further information on data protection at etracker can be found here.

Materna Support Portal

Our company attaches great importance to the protection of your personal data. In the following, we provide information about the collection of personal data when using the portal/info system "Materna Support Portal". Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

Data processing when calling up and using the Infosystem

Our info system provides you with a web portal for transmitting and tracking service and support requests.

During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. When you visit the page of our info system, we collect the following data, which is technically necessary for us to display our info system to you and to ensure stability and security:

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, transmitted in each case.

The legal basis for the processing is our legitimate interest in the secure operation of our information system pursuant to Art. 6 para. 1 p. 1 lit f GDPR.

Registration

In order to use our information system, you must register and create a user account. Necessary personal data for the registration and activation of your user account are the following:

First and last name
E-mail (user name)
Company
Telephone number
Mobile number
Contract number

After successful registration you will receive a personal, password-protected access and can view and manage the stored data. The registration is voluntary. The legal basis for the processing of your data is the user contract according to Art. 6 para. 1 p. 1 lit.b DSGVO as well as, in the case of information provided voluntarily, your consent according to Art. 6 para. 1 p. 1 lit. a GDPR.

Contacting

When you contact us by e-mail or via a contact form, the data you provide will be stored by us in order to answer your questions. Insofar as we request input via our contact form that is not required for contacting us, we have always marked this as optional. This information is used to specify your request and to improve the processing of your request. A communication of this information is expressly on a voluntary basis and with your consent, Art. 6 para.1 S.1 lit. a GDPR. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us or the provider contacting you via this communication channel if necessary.

Deletion of the account and storage period

By sending an email to support@materna.group, you can request the deletion of your account. The deletion of the account and the related information will be implemented within 30 working days. After termination of the contractual relationship, your data will be deleted promptly, unless we are entitled and obliged to store it for a longer period of time according to Art. 6 para. 1 p. 1 lit. c GDPR due to tax, commercial or other special legal storage or documentation obligations.

Data security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly adapted to technological progress.

Instructions regarding the rights of persons who are data subjects

Every person who is a data subject has the right to access information about their personal data according to Article 15 GDPR, the right to correct their personal data according to Article 16 GDPR, the right to have their personal data erased according to Article 17 GDPR, the right to restrict the processing of their personal data according to Article 18 GDPR, the right to object to the processing according to Article 21 GDPR and the right to data portability according to Article 20 GDPR. The right to access personal data and erase personal data, restrictions are valid according to §§ 34 and 35 BDSG.

a) Right to lodge a complaint

In accordance with Art. 77 DSGVO, you also have the right to complain to the competent data protection supervisory authority about the processing of your personal data by Materna. The supervisory authority responsible for Materna is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia.
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211/38424-0
Fax: 0211/38424-999
E-mail: poststelle@ldi.nrw.de

b) Your rights with regard to any obligation to provide your personal data

You are under no obligation to supply your personal data. Any personal data you provide, is provided by you voluntarily.

c) Your rights with regard to automated decision-making processes and profiling

There is no automated decision-making process or, and in particular, no automated decisions are made with regard to your possible job application and no profiling is carried out.

d) Your rights with regard to withdrawing and revoking consent

You can withdraw and revoke your consent to allow Materna to process your personal data at any time. This is also applicable to withdrawing consent which you gave to Materna before the data protection regulations, i.e. 25 May 2018, came into force. Please note that this is only applicable to the future. Processing carried out before you withdraw or revoke consent is not impacted by this.

e) Your rights in the case of data processing for the purposes of direct advertising

Pursuant to Article. 21 (2) GDPR, you have the right of objection to the processing of your personal data. If you object to the processing of your data for direct advertising purposes, your personal data will not be processed for this purpose anymore. Please note that this only applies to future processing. Any processing carried out before we receive your objection are not affected by this.

f) Your right to file an objection in the case of pursuit of legitimate interests

In so far as the processing of your personal data is based on pursuing our legitimate interests, you can file an objection to this processing. If you file such an objection we will ask you to describe the reasons why we should not process your personal data in the way we describe. If there are valid grounds for this objection we will check the situation and will either stop processing the data or adapt the way we process it, or we will explain to you the essential reasons why we should process it.