Sales, service and marketing also need to become much more efficient and effective in the context of digitization. Materna implements individual solutions for after sales, customer service and online marketing – from providing the initial advice, taking care of concept design and application development, through to operations and managed services.
Would you like to make the processes in your after sales and customer service more efficient and customer-oriented, and benefit from all the opportunities digitization can offer? Materna has many years of experience analysing, advising on and implementing digital process for after sales and customer service. Our services cover the complete lifecycle of a service with extensively automated processes.